How Do I Get Technical Support?

FlashTether NETWORK provides tiered technical support to match the needs of different plan levels. Whether you are a first-time user on the Basic plan or a high-volume Master plan operator, there is a support channel built for you.

Standard Support (All Plans)

All license holders have access to email support. For most setup questions, our step-by-step guide and tutorial video are sufficient to get you operational within minutes.

Premium Support Add-On ($2 at Checkout)

During checkout, you can opt in to direct technical support for a one-time $2 fee. This gives you:

• Direct access via WhatsApp and Telegram.
• Response times guaranteed under 5 minutes.
• Priority escalation for urgent transfer issues.
• Guidance through first-transfer setup if needed.

VIP Support (Master Plan)

Master plan users automatically receive VIP support status. This means dedicated support agents, priority queue, and 24/7 availability, reflecting the enterprise nature of Master plan operations.

When to Contact Support

• License key not received within 10 minutes of payment.
• Activation errors in the dashboard.
• Transfer confirmation delays.
• Questions about gas settings or network selection.
• Any unexpected behavior in the software.

For non-urgent queries, the FAQ section on the homepage covers the most common scenarios. For live operational issues, direct support via WhatsApp or Telegram is always the fastest path.